DNA testing sample kit

How to request a sample kit

In order to carry out a paternity test you need to request the sample kit specifying the number of individuals to test. Gentras will answer your request by sending you an A4 format white envelope containing the kit in total anonymity, without any external clue on the content. The purchase of the kit does not require any obligation to purchase the service. Gentras will remain at your disposal for any doubts or questions on how the tests are carried out and how the results are obtained.

The sample kit costs €15 and it’s sent after the receipt of the payment by bank draft or post order. Then, if you decide to proceed with the analysis, the cost for the test kit will be deducted from the cost of the paternity test. Instead, if you decide not to proceed with any test after receiving the sample kit, NO payment will be due.

The payment for the sample kit can be done as follows:

• Bank draft to: Gentras SNC, Via degli Abatoni 11/6, 59100 Prato (PO) c/o BANCA INTESA SAN PAOLO Spa, IBAN: IT36J0306921510100000009839 / BIC: BCITITMM - Details of payment: “kit prelievo”, Amount: € 15.

• Post order to: Gentras SNC, Via degli Abatoni 11/6, 59100 Prato (PO) c/c: 000072839244 Details of payment: “kit prelievo”, Amount: € 15.

Gentras send its test kit outside Europe by priority international mail service the delivery period varies for each country. Otherwise we can provide a curier international service for a faster delivery at a cost of €50.

If after having received the kit you decide not to carry out the test no payment will be requested.

You can request the kit as follow:

• Sending an email with object “sample kit request” to info@gentras.com, specifying a name and an address to which you want the kit delivered (that can be for example a place of work or a post office box). You will receive the material in an anonymous white A4 format envelope.

• Phoning to +39 0574 740027 rom Monday to Friday, at office hours 9.30-17.00.

• Sending a SMS to +39 335 1598129 with the message “sample kit request”, specifying a name and an address to which you want the kit delivered.

Within ten days of reception of the samples accompanied by the receipt for payment of the test, Gentras will privately provide you with the results in the chosen form (email or mail, with or without telephone contact). It is possible to request Gentras to carry out the examination faster with the payment of a supplement.

Gentras has expressly decided not to activate web-based paymet forms routinely used by its competitors, in order to guarantee you maximum discretion and confidentiality. For the confidentiality of your data Gentras rigorously applies all the regulations governing the protection of privacy according to the Italian legislative decree 196/03

website:paternitytracing.com